FAQ
Please see below for our frequently asked questions. You may select the category of your question to see more.
If your question is not listed below, or you would like additional details, please contact us at communicationshphoa@gmail.com.
Our contracted trash service with GFL includes the following:
- 96 gallon tote for trash
- Two (2) additional trash bags
- Opt-in Recycling for an additional charge including a 64 gallon recycling tote
If your trash or recycling is not picked up on the day of service, please contact GFL directly to request pick up the following day. Please call: (719) 633-8709
If you need a replacement trash or recycling tote, please contact the HOA Treasurer at treashphoa@gmail.com to request a new bin. The Treasurer will submit a request on your behalf.
Please contact the Association Treasurer at treashphoa@gmail.com to coordinate trash pickup above and beyond your bin and two (2) additional bags.
Contact the HP HOA Treasurer at treashphoa@gmail.com, who is the GFL liaison. Please do not contact GFL directly! The treasurer will contact GFL to add/remove recycling services. As the recycling service is determined as part of the annual dues, either a pro-rated refund or a pro-rated fee will be determined the following month for the remaining term. If a refund, the Treasurer will issue the homeowner a pro-rated refund the following month; if a new service, the Treasurer will send the homeowner a pro-rated invoice the following month for the remaining term.
- Trash and recycling containers are to be kept in garages except when put out for pickup on trash day.
- Place your trash out the morning of the trash pickup day. Hunters Point has bears and other animals, which will rummage through the trash.
- Winds can be high in Hunters Point. Please ensure all refuse and recyclables are totally immersed in the toters and ensure lids are secured from blowing open. Bungee cords work well for this.
Annual dues are invoiced the first week of January. Dues must be paid in full by February 28.
The Hunters Point HOA invoices electronically through the homeowner portal unless otherwise arranged with the Treasurer. An invoice will be sent to the primary email address on record. The homeowner is responsible for ensuring the HOA has an accurate and updated email address for this purpose.
Yes, if dues are not paid in full by February 28. A late notice will be sent to the homeowner as a final notice. If the dues become delinquent, a past due invoice will be generated with the late fee and calculated interest added.
The budget process begins in late August. The budget is approved by The Board in the October Board Meeting. The Budget Ratification meeting notice and board approved budget is sent electronically to homeowners no less than 10 days prior to the November Meeting. Homeowners are invited to attend the meeting.
The documentation fee is for the documents required by the title company for closing on a house sale. This documentation includes a status report on outstanding HOA dues/fees, any current covenant violations, accounting and new homeowner information and the required Colorado Community Interest disclosure. Normally, this fee is paid by the buyer. The fee is set annually by the HP HOA board during the budget process.
Wildfire Mitigation is the reduction of natural vegetation in the area immediately around the home to protect structures from an approaching wildfire. Wildfire mitigation can also reduce the potential of a structure fire spreading to surrounding vegetation. The Colorado Springs Fire Department recommends mitigating ten (10) feet immediately around the home and suggests thirty (30) feet, but not to extend beyond the property line. For more information click on the resources below:
Fire Mitigation slash must be placed on front yards for pick-up.
Guiding principles for slash are as follows:
WHAT IS ACCEPTABLE
- Woody limbs and branches only – up to 9” diameter.
- No construction or building materials; no nails or wire.
- No grass clippings or bags of leaves.
- No trash, weeds or yuccas.
- No root wads, dirt or rocks.
- Piles only, no bags.
PILE GUIDELINES
- Piles must be stacked with cut ends facing the road.
- Piles must be within 5’ of the roadway.
- Limit pile size to 5’x5’x5’.
- No limit to number of piles.
- Slash mulch will be hauled away for recycling. Or a full load can be left on-site for mulch when requested.
- Do not combine piles with neighbors or haul in material from other neighborhoods.
Content
The CSFD Chipper comes through the Hunters Point HOA twice per year. The dates are typically in mid-Spring and mid to late Summer. Service will begin on the date(s) given and may take up to two weeks to make it through the area.
The HOA is committed to the education and control of noxious weeds throughout our community. The Environmental Division of El Paso County has published the enclosed resource intended to help you, the homeowner, in the control of noxious weeds utilizing integrated weed management techniques including mechanical (mowing, pulling), chemical (herbicide treatments), biological (insects), and cultural methods (re-seeding with native plants).
Architecture Improvement Questions
Any improvements to a lot or structure exterior must be submitted for approval to the Architecture Committee. The specifics are found in the Design Standards but, as a rule of thumb, if an Owner plans to install or make any change to something neighbors see – a deck, a roof, a play structure, landscaping, stucco, paint – the change should blend with our surroundings, comply with the Design Standards, and must be submitted for approval.
To seek Committee approval, please submit a request through the Homeowner Portal. The committee will review and respond to the application within 30 days.
Any questions? We are here to help. Please email the Architecture Committee Chair at acchphoa@gmail.com.
The Improvement Application is now available using the Homeowner Portal, under requests along the left side of your dashboard.
We now have individual Improvement Applications for each type of improvement that requests all required details for that specific improvement.
If you are in need of support to submit your first request, please contact the HOA at communicationshphoa@gmail.com.
The homeowner portal has a separate request form for each type of application.
Each application provides a field for each required item or detail.
Repainting of a home in the same color as the existing color does not require AC approval.
If you are planning to change the color(s), an application is required.
Yes, an Improvement Application is required including the types of materials, the colors and a description of the areas where the new materials will be used. Pictures and/or samples are appreciated and may be requested.
Yes, an improvement application is required unless you are replacing the current deck with the same footprint, materials and colors.
Outdoor living spaces are encouraged so that owners may enjoy the sometimes benevolent Colorado climate. Design of such spaces should be coordinated with building construction, extending similar materials where feasible and using paving that is compatible in color and texture to the particular building (brick, precast concrete pavers, composite decking material and treated wood are quite acceptable). A replacement deck or patio which is the same size, color and material as the deck or patio being replaced does not require AC approval.
Replacement of dead plants, including trees and shrubs; need not be replaced with the same plant. However, new plants should be similar in size to the one being replaced.
Yes, changes to driveways must follow the standards in Section 7 of the HOA Design Standards. Colored or stamped concrete, if used, must complement the color scheme of the home.
Yes, changes to outdoor lighting or landscaping lighting must follow the Design Standards in Section 7 and require AC approval.
Yes, all renewable energy devices shall be approved by the AC in accordance with Colorado Revised Statute 38-30-165. Installation guidelines are available here.
Yes, all roofs in the HOA are required to meet the standards outlined in the Design Standards and listed in the Improvement Application.
Use of electronic fences is encouraged and does not require AC approval.
A fenced dog run may be approved if it is not visible from adjoining streets, does not cause a nuisance for neighbors, and the visual impact is minimized. Dog runs must be complementary in design to the main structure. Installation of any fenced dog runs require AC approval.
Replacement windows which have the same appearance, color and size of the windows being replaced do not require AC approval.
If the windows will be different in any way, an application is required.
Hunters Point strives to maintain a natural, open environment featuring spectacular panoramic vistas of the city and the beautiful Rampart Range. The use of fences and screening is prohibited except when used to define private “outdoor living areas,” when required by Colorado Springs City Code, or when approved by the AC to mitigate the visual impact of another project. When approved by the AC, such fences and or screens shall be complementary in design to the main structure(s). Fencing or screens along property lines, in the form of fencing or formal planting, are prohibited. Fencing over 5 feet is prohibited.
Because of the fire danger in the Hunters Point area, the installation of wood burning fire pits is prohibited. Installation of gas burning fire pits requires approval of the AC.
Use of the Hunters Point standard design mail box is encouraged and does not require AC approval. Any deviation from the standard mail box design requires AC approval. Custom-designed mailboxes shall be compatible to primary structures and will require specific AC approval.
Yes, an application is required with a Site Plan. A Site Plan is a sketch or drawing looking down from a sky view, showing the areas to be changed and the relationship to the property boundaries.
Yes. Quality artificial turf is allowed; however, any new installation or replacement of artificial turf requires AC approval.
Yes, unless it is to replace an existing wall in the same footprint with the same materials. Any new or change to a retaining wall material will require an Improvement Application.
Should any retaining walls be installed on the site, they should be as low as possible, and, if higher than 8 ft, should be terraced to minimize impact. Materials used should complement the natural surroundings and the architecture, with use of stone, masonry, and textured and/or colored concrete encouraged. Wooden materials, due to their more temporary nature, are not as suitable for extensive use.
Yes, if the door color, style or materials changes, an improvement application is required.
Except as otherwise set forth in these Design Standards, (i) the addition of any new structure requires approval of the AC, and (ii) any change to an existing structure which impacts the external appearance of the structure (form, fit, function, color or size) requires approval of the AC.
A “structure” is any thing or device other than trees and landscaping the placement of which on any lot might affect its architectural appearance, including by way of illustration and not limitation, any dwelling, building, garage, porch, shed, greenhouse, driveway, walk, patio, swimming pool, tennis court, antenna, fence, wall tent, covering, outdoor lighting or recreational equipment.
The Improvement Application is now available using the Homeowner Portal, under requests along the left side of your dashboard.
We now have individual request forms for each type of improvement with fields for each item needed.
If you are in need of support to submit your first request, please contact the ACC at acchphoa@gmail.com.
The homeowner portal has a separate request form for each type of improvement.
The request form provides a field for each required item.
Repainting of a home in the same color as the existing color does not require AC approval.
If you are planning to change the color(s), an application is required.
Yes, an Improvement Application is required including the types of materials, the colors and a description of the areas where the new materials will be used. Pictures and/or samples are appreciated and may be requested.
Yes, an improvement application is required unless you are replacing the current deck with the same footprint, materials and colors.
Outdoor living spaces are encouraged so that owners may enjoy the sometimes benevolent Colorado climate. Design of such spaces should be coordinated with building construction, extending similar materials where feasible and using paving that is compatible in color and texture to the particular building (brick, precast concrete pavers, composite decking material and treated wood are quite acceptable). A replacement deck or patio which is the same size, color and material as the deck or patio being replaced does not require AC approval.
Replacement of dead plants, including trees and shrubs; need not be replaced with the same plant. However, new plants should be similar in size to the one being replaced.
Yes, changes to driveways must follow the standards in Section 7 of the HOA Design Standards. Colored or stamped concrete, if used, must complement the color scheme of the home.
Yes, changes to outdoor lighting or landscaping lighting must follow the Design Standards in Section 7 and require AC approval.
Yes, all renewable energy devices shall be approved by the AC in accordance with Colorado Revised Statute 38-30-165. Installation guidelines are available here.
Yes, all roofs in the HOA are required to meet the standards outlined in the Design Standards and listed in the Improvement Application.
Use of electronic fences is encouraged and does not require AC approval.
A fenced dog run may be approved if it is not visible from adjoining streets, does not cause a nuisance for neighbors, and the visual impact is minimized. Dog runs must be complementary in design to the main structure. Installation of any fenced dog runs require AC approval.
Replacement windows which have the same appearance, color and size of the windows being replaced do not require AC approval.
If the windows will be different in any way, an application is required.
Hunters Point strives to maintain a natural, open environment featuring spectacular panoramic vistas of the city and the beautiful Rampart Range. The use of fences and screening is prohibited except when used to define private “outdoor living areas,” when required by Colorado Springs City Code, or when approved by the AC to mitigate the visual impact of another project. When approved by the AC, such fences and or screens shall be complementary in design to the main structure(s). Fencing or screens along property lines, in the form of fencing or formal planting, are prohibited. Fencing over 5 feet is prohibited.
Because of the fire danger in the Hunters Point area, the installation of wood burning fire pits is prohibited. Installation of gas burning fire pits requires approval of the AC.
Use of the Hunters Point standard design mail box is encouraged and does not require AC approval. Any deviation from the standard mail box design requires AC approval. Custom-designed mailboxes shall be compatible to primary structures and will require specific AC approval.
Yes, an application is required with a Site Plan. A Site Plan is a sketch or drawing looking down from a sky view, showing the areas to be changed and the relationship to the property boundaries.
Yes. Quality artificial turf is allowed; however, any new installation or replacement of artificial turf requires AC approval.
Yes, unless it is to replace an existing wall in the same footprint with the same materials. Any new or change to a retaining wall material will require an Improvement Application.
Should any retaining walls be installed on the site, they should be as low as possible, and, if higher than 8 ft, should be terraced to minimize impact. Materials used should complement the natural surroundings and the architecture, with use of stone, masonry, and textured and/or colored concrete encouraged. Wooden materials, due to their more temporary nature, are not as suitable for extensive use.
Yes, if the door color, style or materials changes, an improvement application is required.
Except as otherwise set forth in these Design Standards, (i) the addition of any new structure requires approval of the AC, and (ii) any change to an existing structure which impacts the external appearance of the structure (form, fit, function, color or size) requires approval of the AC.
A “structure” is any thing or device other than trees and landscaping the placement of which on any lot might affect its architectural appearance, including by way of illustration and not limitation, any dwelling, building, garage, porch, shed, greenhouse, driveway, walk, patio, swimming pool, tennis court, antenna, fence, wall tent, covering, outdoor lighting or recreational equipment.
The homeowner portal provides a consolidated and secure platform for all HOA operations, information and documents.
BENEFITS FOR OUR HOMEOWNERS: The portal provides homeowners immediate access to HOA documents, any communications related to their property including improvement applications, covenant compliance notifications, and invoices and serves as the primary communication tool to The Board.
BENEFITS FOR THE VOLUNTEER BOARD: The portal helps the HOA’s volunteer board manage their responsibilities more efficiently and effectively. It provides transparency among all board members, hosts all HOA documents, serves as our accounting platform and sends communications to homeowners. All in one, centralized location!
If you did not receive an account activation email, please check your spam/junk folder.
If you still do not see an email from PayHOA, we likely do not have a valid email for you on record.
Please contact the HOA at communicationshphoa@gmail.com to update your information and request access to the portal.
Our third party homeowner portal, supported by PayHOA provides 100% security for personal information including credit card and banking information. PayHOA provides secure storage for all HOA documents through permission-based access to the portal. The homeowner portal ensures legal compliance with data protection laws. You may find all the details here!
You can access the homeowner portal from the button at the top of the HOA Website or by visiting the PayHOA website.
You can logout of the Homeowner Portal by selecting your profile image/icon at the top right of portal, then select logout.
Yes. The portal will log you out automatically after a period of inactivity. This keeps your login and the HOA data secure.
Your browser can save your login credentials if you allow it.
To reset your password, visit https://app.payhoa.com/auth/login and select forgot password. The volunteer board does not have access to your password or the ability to reset your password.
No, there is no mobile app currently available for the Homeowner Portal. However, the portal may be used on any device using your internet browser (Microsoft Edge, Google Chrome, Apple Safari, DuckDuckGo, etc.).
No, we will continue to maintain our HOA website. The website provides information about our community to both current and potential homeowners. Some documents will be available on the website and the Homeowner Portal.
The website also provides contact information for each Board Member as well as our general email address.
Direct communication with the board will continue through their respective emails for the time being.
Please visit the contact page to reach out to a board member.
Hunters Point HOA will now use the Homeowner Portal for all official communications. This includes:
- Annual Invoices
- Payment of Dues via ACH or Credit Card (checks are still accepted)
- Architecture Improvement Requests, Communications and Approvals
- Other requests: Park Reservation, Examine Documents
- CSFD Chipper Sign up
- Access HOA Documents: Covenants, By Laws, Articles of Incorporation, Design Standards, Covenant Interpretations, Meeting Minutes, Newsletters, etc.
- Calendar of Events
- And more to come!
Direct communication with the board will continue through their respective emails for the time being.
Please visit the contact page to reach out to a board member.
Annual Dues Invoices will be sent through PayHOA. You will receive an email notification directing you to your PayHOA account to view and pay the invoice.
You may pay online through the Homeowner Portal using a credit card or ACH. After logging in, you will see multiple make a payment/pay now buttons on the home dashboard. You may select any of these buttons to pay your invoice.
We will still accept checks, if you prefer. Checks can be mailed to:
Hunters Point HOA
PO Box 49185
Colorado Springs, CO 80949
The Architecture Improvement Application is now available using the Homeowner Portal, under requests along the left side of your dashboard.
We now have individual Improvement Applications for each type of request that outlines the required information needed.
If you are unsure an Improvement Application is required, please visit our full set of FAQ.
If you need assistance, please contact the Architecture Committee Chair at acchphoa@gmail.com
No. We request all applications be submitted through the Homeowner Portal. This expedites the application review, archives the request and simplifies the process. (The Homeowner Portal may be used on any device with an internet browser.)
If you have questions about an application, please submit comments through the Homeowner Portal.
Any improvement to a lot or structure exterior must be submitted for approval to the Architecture Committee. The specifics are found in the Design Standards but, as a rule of thumb, if an Owner plans to install or make any change to something neighbors see – a deck, a roof, a play structure, landscaping, stucco, paint – the change should blend with our surroundings, comply with the Design Standards, and must be submitted for approval.
If you need support, please contact the Architecture Committee Chair or visit our full list of FAQ.
If you sell your property, your individual account(s) will be closed and the new owner(s) will be added to the property. The new owners will not have access to any communications, documents, or personal information associated with your account or the property prior to the new ownership.
If there is a transfer of ownership to one or more current owners, the remaining owner(s) will maintain access to the property, and any others will be removed. The remaining owners will continue to see the activity for the property, but will not have access to the personal information of the removed owners, including any payment information.
No. Each user has their own account number.
Yes. All activity in the portal is visible to each active owner, including Improvement Requests, Violations, Invoices and Payments made.
Payment information for each account owner is NOT accessible or visible to other owner(s).
EXAMPLE: if one owner pays an invoice, the other owner will see it has been paid and a $0 balance due.